ISO 22000 IT Service Management Certification

GQS SingaporeISO 22000 IT Service Management Certification

ISO 20000 Certification Services in Singapore

It is crucial for businesses to deliver consistent and high-quality IT services. ISO 20000 is an international standard for service management that helps organizations establish and continuously improve their IT systems. At Global Quality Services, our team of experts with decades of experience assists businesses in achieving ISO 20000 certification efficiently.

Why ISO 20000 Matters

ISO 20000 provides a structured framework for managing IT services and aligning them with business objectives. It is also the best way to meet stakeholder expectations. Implementing ISO 20000 enables organizations to:
Improve Service Quality
Boost Customer Satisfaction
Streamline Operations
Ensure Compliance
Drive Continual Improvement
ISO 20000 certification portrays that your business is dedicated towards offering 100% transparent services for maintaining the trust of your clients.

Who Should Seek ISO 20000 Certification?

We believe that every organization, whether it is a startup or a large enterprise, can benefit from ISO 20000 certification. It is especially relevant for:
IT Service Providers
Large Enterprises
Managed Service Providers (MSPs)
Government & Public Sector Organizations
Organizations with Complex IT Operations
Our team combines technical expertise with practical experience. We are one of the most reliable names for helping organizations implement ISO 20000 efficiently and effectively.

How to obtain a DPTM SS 714:2025 standard ?

To obtain this standard, companies must purchase the licensed version of SS 714:2025 standard from the Singapore Standards eShop. This will provide you with an understanding of what to ensure before applying for the certification.

A self-assessment toolkit is available for DPTM which you can use to evaluate the current data protection practices of your organisation. Once this step is completed, you will be able to identify gaps in governance and transparency, consent and data handling, data security breach management, and safeguarding individual rights.

Once a clear idea of the above is made and documented, a Data Protection Officer can be assigned to fill the gaps and align with the requirements to receive the DPTM SS 714:2025 certification.

Now, you can select a certification body and submit your application. This will be followed by two stages of audit – 1) documentation check, and 2) on-site or remote audit of the practices.

A successful completion of the audit will grant you the DPTM SS 714:2025 certification, which will remain valid for 3 years, with yearly inspections.

The Challenges:

The DPTM SS 714:2025 certification can be challenging at times. Here are a few challenges you may face in the process:

Vendors and external partners may mishandle personal data, increasing the risk of data breaches beyond your direct control.

A breach can result in severe financial losses, damage to brand reputation, and exposure to regulatory fines and legal consequences.

Keeping up with evolving data protection laws like the PDPA and GDPR is challenging due to their frequent updates and intricate requirements.

Cyber attacks—such as ransomware, phishing, and insider threats—are becoming more advanced and widespread, posing serious risks to data integrity and security.

Many organisations lack clear roles, formal data policies, and coordinated controls, leading to inconsistent data management across business units.

How Global Quality Services (GQS) can help you:

Global Quality Services will help you navigate through all the necessary steps smoothly, analyse gaps, take measures, document, conduct internal audits, and assess the readiness of your organisation for the DPTM SS 714:2025 audits. We make sure the process is done with perfection from step one. It’s never been easier!

Collaborate with GQS for a smooth navigation of your DPTM SS 714 certification!

For DPTM SS 714:2025 Consultancy, DPTM SS 714:2025 Consultants, DPTM SS 714:2025 Certification support in Singapore, Philippines, Indonesia, Malaysia, South Korea, Thailand, Myanmar contact us on [email protected]